This policy explains what we collect, why, and what you can ask us to do about it. Data controller: CARBO COMPANIES LTD, company number 17290071, 128 City Road, London EC1V 2NX, United Kingdom.
What we collect
When you buy: your name, email address, shipping address, phone number if you give one, and the contents of your order. Your card details go straight to our payment processor. We never see or store them.
When you browse: pages viewed, device and browser type, and an approximate location from your IP address. This comes from cookies and similar technology.
Why we collect it
To take and ship your order, to answer your emails, to prevent fraud, and to measure and improve our advertising.
Who we share it with
Shopify, which runs this store and its checkout. Our payment processor. Our shipping carrier and warehouse. Meta Platforms, which receives events about visits and purchases so we can measure our ads. We do not sell your personal information.
How long we keep it
Order records for 7 years, because tax law requires it. Marketing data for 24 months from your last visit.
Your rights
You can ask us for a copy of your data, ask us to correct it, or ask us to delete it. Email contact@clemfit.com and we answer within 30 days.
If you are in California, you have the right to know what we collect, to delete it, and to opt out of sharing for cross-context behavioural advertising. Use the same email address.
Cookies
Some cookies are needed for the cart and checkout to work. Others measure advertising. You can block cookies in your browser settings, but the cart will stop working.
Children
This store is not intended for anyone under 16 and we do not knowingly collect their data.
Changes
If we change this policy we update the date at the top of the page.